Shipping Policy

1. Order Processing Time

  • All orders are processed within 1–3 business days unless otherwise stated on the product page.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • You will receive a confirmation email after purchasing and another email with tracking information once your order has shipped.

2. Shipping Times & Delivery Estimates

Shipping times may vary depending on destination and product availability.

United States (Domestic Shipping)

  • Standard Shipping: 5–10 business days

  • Expedited Shipping (if available): 2–4 business days

International Shipping

  • Standard International Shipping: 7–21 business days
    Delivery times may vary due to customs, country-specific delays, or international transit conditions.

3. Shipping Rates

  • Shipping charges are calculated and displayed at checkout.

  • Rates depend on destination, weight, and shipping method selected.

  • From time to time, we may offer free shipping promotions.

4. Order Tracking

Once your order ships, you will receive an email containing a tracking number and carrier information.
Please allow 24–48 hours for the tracking details to update.

5. Incorrect Address or Undeliverable Packages

Please ensure your shipping address is accurate.
If a package is returned due to an incorrect or incomplete address:

  • You may be responsible for additional shipping charges to reship.

  • Orders cannot be refunded due to address entry errors made at checkout.

If you notice an error, contact us immediately at smenterprisesllc1020@gmail.com.

6. Customs, Duties & Taxes (International Orders)

For international customers:

  • You are responsible for any customs fees, import duties, and taxes charged by your country.

  • We are not responsible for delays caused by customs processing.

7. Lost, Delayed, or Stolen Packages

Once a package is shipped and handed to the carrier, we are not responsible for:

  • Lost packages

  • Stolen packages

  • Delays due to the carrier or weather conditions

If an issue occurs:

  1. Contact the shipping carrier first.

  2. Then reach out to us and we’ll do our best to assist with a resolution.

8. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item:

We will replace or refund defective items according to our Refund Policy.

9. Split Shipments

Some items may ship separately depending on availability and warehouse location.
You will not be charged additional shipping fees for split shipments.

10. Contact Us

If you have questions regarding this Shipping Policy, contact us at:

S M Enterprises LLC
Email: smenterprisesllc1020@gmail.com
Address: 30 N Gould St #38127, Sheridan, WY 82801, USA